Value creation through the people lens

Victoria explores how people strategy has become a core driver of value creation in private equity, showing how HR leaders and Operating Partners can turn talent into a measurable lever for growth, efficiency, and exit readiness.
Date
November 18, 2025

Executive summary

Private equity value creation now hinges on a strong people strategy as much as it does financial planning. This article explores how HR leaders and Operating Partners drive commercial outcomes, efficiency, and leadership resilience – turning their talent strategy and management into a measurable lever for growth, scalability, and exit readiness.


Value creation in private equity portfolios has become increasingly complex in recent years.

A combination of macroeconomic pressures, operational constraints, and strategic uncertainty drives this shift. At Catalyst, our work with Operating Partners, Portfolio Talent leaders, and Chief People Officers has highlighted a clear evolution in the landscape.

Longer holding periods, delayed or failed exits, and stagnant valuations are pushing PE firms to move beyond traditional financial engineering. The focus has shifted decisively toward real operational improvement.

From our people-focused perspective, we are seeing Chief People Officers emerge as strategic partners in driving these improvements alongside their executive peers. Their influence is expanding across several critical areas, each contributing directly to business performance and investor outcomes.

Driving commercial outcomes through people

Sales strategy is one such area. HR is playing a central role in shaping commercial success – not only by securing, developing, and retaining high-performing sales and marketing talent, but also by ensuring that incentive structures are thoughtfully designed. These plans must motivate the right behaviours, align with broader business objectives, and support sustainable growth. When done well, they drive accountability, customer focus and revenue acceleration.

We often see that incentive plans fail because they reward short-term wins rather than sustainable growth. Building in long-term metrics, such as client retention or cross-sell success, creates more balanced outcomes and greater enterprise value.

Takeaway for leaders: Revisit incentive structures annually to ensure alignment with evolving business priorities and investor objectives.

Operational efficiency and workforce design

Cost control and operational efficiency are also increasingly within HR’s remit. Beyond traditional levers such as outsourcing and offshoring, HR is helping to reimagine organisational design. 

AI is being integrated not just into operational workflows, but into workforce planning itself. This includes optimising team structures, automating routine tasks, and identifying opportunities for leaner, more agile models that reduce overhead while maintaining performance. The most effective PE-backed businesses are using AI not as a cost-cutting tool, but as an enabler of smarter workforce decisions. 

When HR partners closely with finance and operations early in the deal cycle, it can deliver significant efficiency gains and protect value before erosion sets in.

Practical takeaway: Build a quarterly review process to assess where automation and workforce redesign can deliver measurable ROI.

Building long-term value through talent and performance

Talent management and performance enablement are foundational to long-term value creation. Strategic goal-setting frameworks are being introduced to ensure alignment across functions and levels. Real-time feedback mechanisms are replacing outdated annual review cycles, leading to higher engagement and improved productivity. 

Succession planning is receiving renewed attention, helping businesses build leadership resilience and continuity in an increasingly volatile environment.

In our work with portfolio companies, we see that talent initiatives deliver the greatest impact when they are tightly aligned to investment objectives. For Operating Partners and Chief People Officers, this means translating people strategy into measurable business outcomes. Every element of talent management – from goal-setting to feedback and succession – should connect directly to EBITDA growth, scalability, and exit readiness.

Here are some of the practical steps I would advise our clients to take:

  1. Start with strategic alignment. Define a clear link between talent objectives and the value creation plan. Identify the roles, capabilities, and behaviours that most directly influence performance outcomes. In practice, this could mean prioritising commercial leadership in a growth-stage business or strengthening operational excellence ahead of an efficiency push.
  2. Reframe performance management around agility. Move away from static annual reviews toward continuous goal-setting frameworks such as OKRs or quarterly business priorities. These cascading frameworks ensure alignment and accountability at every level.
  3. Build real-time feedback loops. Implement pulse surveys and peer feedback tools that surface early insights on engagement and performance trends. The most effective systems integrate with business metrics, enabling leaders to anticipate challenges before they impact results.
  4. Invest in leadership resilience. Develop dynamic succession pipelines that identify emerging leaders early and expose them to cross-functional experiences. This builds organisational agility and reduces key-person dependency – a critical consideration for PE-backed businesses.
  5. Link metrics to business value. Quantify the impact of people initiatives using KPIs such as turnover reduction, productivity improvement, and leadership bench strength. Translating these outcomes into financial terms demonstrates HR’s contribution to enterprise value.
  6. Embed accountability at every level. Tie manager evaluations to team outcomes and engagement scores. When leadership accountability is visible and consistent, cultural alignment and performance follow naturally.

By following these steps, Operating Partners and Portfolio Talent leaders can elevate talent management from a functional process to a genuine lever of business transformation. In an environment where every efficiency and growth opportunity counts, a disciplined, data-informed approach to talent remains one of the most powerful ways to drive sustainable value creation.

Reframing HR as a value driver

These initiatives are not simply HR programmes – they are business imperatives. In today’s environment, where operational excellence is a prerequisite for investor confidence, the people function is no longer a support role; it’s a driver of value.

At Catalyst, we know value creation in PE depends as much on human capital as it does on financial capital. Firms that embed their people strategy early in the investment lifecycle – from pre-deal diligence through to exit planning – consistently outperform those that treat it as an afterthought.

For Operating Partners and Portfolio Talent leaders, the question is no longer whether people levers drive value, but how deliberately they’re applied. Embedding people analytics and leadership alignment into every stage of the value creation plan turns HR from a functional necessity into a measurable source of competitive advantage.

If you’d like to discuss how to apply these principles within your portfolio or explore how auditing your people strategy can drive greater value creation, I’d be happy to connect. Please feel free to reach out – I’m always open to sharing insights and hearing what others in the market are experiencing.

Author

  • Victoria is passionate about value creation through improving leadership performance and driving people strategy. She has successfully placed multiple senior HR candidates into investor-backed businesses in change and/or growth mode.rnrnA University of Leeds graduate, Victoria began her HR recruitment career in Yorkshire. Here, she developed her HR knowledge in lean, commercial businesses, from manufacturing to consumer finance and everything in between. rnrnOutside of the office, Victoria is a keen sea swimmer throughout the winter months and takes pride in her local school governing role.rn

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