Catalyst Partners
Our client is a globally investment platform with a strong reputation for disciplined investing, deep middle‑market expertise, and an entrepreneurial culture. Operating at institutional scale and supported by proprietary technology, the firm partners with borrowers to deliver transparent, reliable credit solutions that generate long‑term value for investors.
As the business continues to grow, the company is seeking an HR Operations and Payroll Manager to strengthen its people infrastructure and oversee the delivery of consistent, compliant, and high‑quality HR services. This is a pivotal role, responsible for managing the firm’s global HR operations and payroll processes while acting as a trusted advisor on people-related matters. Based in London and reporting to the Chief Financial and Risk Officer, the successful candidate will play a key part in shaping employee experience across the Group.
Key Responsibilities
• Lead the end‑to‑end management of global outsourced payroll providers, ensuring accurate and timely processing of salaries, tax, pensions, and benefits.
• Oversee the firm’s global benefits programme, managing vendor relationships and ensuring an efficient, positive employee experience.
• Deliver high‑quality people operations across the employee lifecycle, including onboarding, offboarding, contractual documentation, probations, and employee relations support.
• Maintain compliance with UK and international employment legislation, GDPR, right‑to‑work requirements, and relevant regulatory frameworks; support the development of HR policies and guidance.
• Own and maintain the HRIS (Bob), ensuring data accuracy, process optimisation, and insightful reporting.
• Coordinate performance and talent management cycles, including goal‑setting, calibration, promotions, and development planning.
• Partner closely with the CFO on workforce planning, capability assessment, and headcount forecasting.
• Serve as the escalation point for complex queries relating to pay, benefits, HR processes, or company policies.
Candidate Profile
• Demonstrable experience in HR operations, ideally within an international or fast‑paced, high‑performance environment.
• Strong knowledge of UK employment law, global HR practices, GDPR, and HR governance standards.
• Confident managing outsourced payroll providers and coordinating multi‑jurisdictional payroll cycles.
• Proficient in HRIS platforms (experience with Bob advantageous) and comfortable working with data and reporting tools.
• Highly organised, analytical, and capable of navigating competing priorities with a calm, solutions‑focused approach.
• Exceptional interpersonal and communication skills, with the ability to influence stakeholders and uphold a culture of transparency and respect.
• CIPD qualification (or equivalent) is desirable but not essential.
