Catalyst Partners
The HR Operations Coordinator will play a key role within the firm’s Ops team, which delivers the full range of HR services and supports strategic business priorities.
Reporting to the People Operations Manager, you’ll be part of a collaborative team covering People Operations, Recruitment, Learning & Development, and Business Partnering. You’ll be responsible for providing high-quality administrative and operational support across the full employee lifecycle, ensuring a seamless experience for employees and managers.
This is a busy and varied position offering excellent exposure across all areas of HR and opportunities to develop through involvement in projects and process improvement initiatives. The role is ideal for someone with shared services or HR administration experience who is looking to build a long-term career in HR.
Responsibilities
- Act as the first point of contact for employee and manager queries, providing guidance on policies and procedures.
- Maintain accurate and compliant employee records, ensuring data protection standards are met.
- Manage updates to HR systems and assist with reporting on key people metrics.
- Support payroll, benefits, and policy administration, ensuring accuracy and timeliness.
- Contribute to HR projects and initiatives aimed at improving processes and automation.
- Support wider People team activities such as performance appraisals, engagement surveys and policy reviews.
- Manage onboarding, RTW/compliance and new joiners.
Experience
- Experience in HR administration or shared services, ideally within a professional or corporate environment.
- Strong customer service orientation and ability to handle queries efficiently and professionally.
- Confident using HR systems and Microsoft 365 applications.
- Excellent organisational skills, attention to detail and ability to manage multiple priorities.
- Clear communication skills, both written and verbal.
- Discretion, integrity and genuine enthusiasm for building a career in HR.
